Here are a few essential tips to ensure a smooth and secure deposit process:
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Use Supported Stablecoins and Networks
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Only send stablecoins and networks supported by the KAST app, such as USDT, USDC, or USDe on their respective networks (e.g., Ethereum, Solana, Polygon).
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Avoid Unsupported Cryptocurrencies
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Do not send unsupported cryptocurrencies (e.g., SOL) to your wallet address, as this may result in permanent loss of funds.
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Double-Check Wallet Address
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Always double-check the wallet address before sharing or depositing. Mistakes in the wallet address can result in irreversible transactions.
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Network Selection Matters
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Ensure the sender selects the correct blockchain network (e.g., TRON, Solana, Ethereum). Depositing to the wrong network can lead to delays or loss of funds.
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Verify Transaction Details
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Before sending funds, confirm all details (e.g., amount, network, and address) to avoid errors.
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Plan for Processing Time
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Deposits may take up to 2 business days to appear in your account, depending on the network and transaction conditions.
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Recovery of Incorrect Deposits
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Recovery of funds sent to the wrong network or using an incorrect address is not guaranteed. If recovery is possible, it may take 1-2 weeks and incur additional fees.